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October 11, 2020 By Adelee Mirelez

Appreciation in the Workplace

To all of you who do your very best to provide quality customer service - thank you, you work brings great value! Last week was Customer Service Week. When I was in Corp America this was my absolute favorite week of the year. It was the week that we celebrated our most valued resources- our customer facing … [Read more...] about Appreciation in the Workplace

Filed Under: Leadership, Leadership Development, News, Performance Discussions Tagged With: #customerservice #customerserviceweek

October 1, 2020 By Adelee Mirelez

Having Difficult Conversations About Performance

This blog is a continuation of the last couple of blogs that discuss performance and conversations about performance.  I do realize one of the primary reasons that managers and leaders are hesitant to discuss performance is because these conversations can be uncomfortable.  Today I will share not … [Read more...] about Having Difficult Conversations About Performance

Filed Under: Leadership, Leadership Development, News, Performance Discussions Tagged With: #CoachAdelee #TheWorkPlaceShaman #PerformanceImprovement

September 23, 2020 By Adelee Mirelez

Having Meaningful Performance Conversations

Last week I shared how avoiding conversations about performance can be detrimental to individual performers, teams and your business.  I also shared that no one should find out they have a performance issues during a performance appraisal. This can be devastating and creates a lot of mistrust in the … [Read more...] about Having Meaningful Performance Conversations

Filed Under: Leadership, Leadership Development, News, Performance Discussions

September 16, 2020 By Adelee Mirelez

“But I thought I was doing so well!”

There are so many aspects to performance, but today I want to cover what seems like a common theme among a few of my clients and many others who have shared with me.  That is the element of surprise when they receive feedback from their manager, HR or someone who facilitates their performance review … [Read more...] about “But I thought I was doing so well!”

Filed Under: Leadership, Leadership Development, News, The Four Agreements

September 7, 2020 By Adelee Mirelez

How I Failed At Leading

I was in my early 20's and was climbing the career ladder pretty quickly.  I had been an excellent performer, and as a reward I was promoted into management (facepalm - we all know that a great performer does not automatically make a great leader!).  In my twenties, I thought I had the answers to everything. The year I … [Read more...] about How I Failed At Leading

Filed Under: Leadership, Leadership Development, News Tagged With: #DevelopingLeaders, #TheWorkplaceShaman

September 1, 2020 By Adelee Mirelez

Being Human In the Workplace

Were they even capable of holding space for the messiness of life? I remember growing up, my parents would often tell me how important it was to leave my personal life at the door. When I joined the workforce, I was initally grateful for that lesson, because it was often preached by the people leading the … [Read more...] about Being Human In the Workplace

Filed Under: Leadership, News, Pandemic Tagged With: #TheWorkplaceShaman, #Workingremote

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